Sustaining a hospitality business is not a piece of cake! More so, through times, when the world has suffered a pandemic and subsequent lockdown.
Doing this involves providing exceptional guest experiences and creating a unique brand identity through unique solutions like smart automation technologies that improve hotel operations and add the "wow" factor to lodging accommodation, making guests consider a return.
Today, smart room technology is an important emerging trend hotel owner should start considering, and there are various reasons why the desire to develop a smart hotel is growing.
In this article, you'll know more about a smart hotel room, the importance of smart hotel technology, and smart hotel rooms' benefits to owners and guests.
What is a Smart Hotel Room?
A smart hotel room is a room that uses 'savvy' electronic gadgets, controlled by the Internet of Things (IoT). This IoT innovation implies that what were once conventional gadgets are presently fitted with internet connections, permitting them to send and get information and successfully speak with each other.
This internet connection and communication capacities enable the devices to get information from the internet and communicate with different devices in close environments.
For example, it may imply that a smart speaker can be used to control numerous devices or that a single hub can monitor the performance of devices.
Why is Smart Room Technology Becoming Important?
Several hotels are grasping the idea of smart rooms but for what reason is this innovation getting so well known?
Maybe the most significant explanation is that it can improve the genuine experience of staying in a hotel by upgrading convenience.
There are also other reasons smart hotel room has become so popular. It has the capacity to improve financial outcomes by decreasing a portion of the expenses in running a hotel. Also, the concept of a smart hotel room can make a hotel stand out from traditional hotels and resorts during marketing.
5 Benefits of Smart Hotel Rooms
1. Improved Personalization
The fundamental advantage of a smart hotel room is that it offers guests a significant level of personalization. This implies that a hotel guest can quickly and effectively improve their pleasure and even change their room's condition as they desire, causing it to feel more like home.
So, through a tablet device, smart hub, or other central control point, guests can quickly change the room condition, for instance, picking a favored lighting level or temperature. Heating, cooling, lights, and more would then react and naturally keep up those conditions through IoT innovation.
2. Improved Sustainability
One of the greatest benefits of creating a smart room in hotel management is the reduced costs associated with the idea. This is mainly because of upgrades to sustainability and energy proficiency within the hotel rooms, with specific devices potentially being utilized when they are really required.
For example, a smart room can be created so that the intensity of light bulbs in the room reduces automatically during the day or turn off automatically when the room gets to a particular temperature or when no one occupies the room. In this way, less energy is used and even shows the hotel is eco-conscious.
3. Enhanced Customer Experience
The improved customer experiences a smart hotel room delivers is one of the most obvious benefits, and this is what makes smart hotels so important. Light, heating, TVs, and other devices can be controlled through voice commands enabled by a smart speaker offered through a voice assistant like Alexa.
Besides, a smart room can be of great assistance in other ways, such as requesting information or room service. While in traditional hotel rooms, the guest usually needs to ask questions over the telephone or at the reception desk, a smart room understands questions and instantly provides answers by using the internet as its communication channel.
4. Remote Room Controls
Another advantage of a smart hotel room is that it provides the hotel staff the ability to access and control several rooms from a particular location.
This is particularly helpful when it comes to preparing a hotel room for a guest to maintain the level of comfort they need. For example, the heating in a smart hotel room can be set up to automatically turn on at a specific time before a guest checks in.
This ensures that when the guest arrives, the room would be at its best temperature without the staff actually having to go into the hotel room; it saves a lot of effort and time it would take a member of staff to do this. Moreover, the heating system can also automatically turn off when the guest checks out, saving energy costs.
5. Faster and More Reliable Repairs
Finally, one advantage that is sometimes overlooked when it comes to smart rooms is the improved capacity to foresee problems with devices and make repairs quickly without causing hindrance to customer experience.
Basically, the use of Internet of Things technology in smart hotels enables electronic devices to be controlled remotely by the hotel staff, thus providing them with live information about their operating status. This way, problems with performance can be detected and repaired earlier without them becoming critical.
To sum it all up
Smart Hotels make a worthwhile investment for owners as they not only provide a management system for administrators and staff; they also seek to provide improved control and comfort for guests.
Visitors staying in a smart room have the opportunity to automate various functions and settings such as thermostats, lights, door locks, entertainment, and more.
HDL Automation specializes in hotel automation. We have developed a range of automation solutions for hotels that help improve operations' efficiency, save costs, and provide ultimate satisfaction to guests, which is every hotel's primary aim.
A smarter hotel is right at your fingertip. Contact the professional automation solutions provider HDL Automations or our partners in your country today to get started with upgrading your hotel from the past into a future of smart technology.
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